Frequently Asked Questions

SilkenFrame.com is an online store offering exquisite Kanjivaram artworks and silk art pieces framed beautifully for home decor, gifting, and personal collections.

Yes, all our silk artworks are meticulously handwoven in traditional Kanjivaram style using authentic techniques. Each silk artwork comes with a SilkMark label, ensuring you receive genuine silk of the highest quality.

Kanjivaram silk is known for its rich texture, vibrant colors, and intricate designs inspired by South Indian culture, mythology, and temple art.

Absolutely! We offer customization services where you can choose colors, patterns, and frame designs to suit your preference.

Yes, we offer custom-sized frames to fit your specific requirements.

Standard orders are dispatched within 1-4 business days and delivered across India within 1-4 additional business days. Custom or personalised designs take 5-10 business days for weaving and production.

Yes, we ship worldwide with secure packaging. International delivery takes 10-20 business days after dispatch; shipping charges and any customs duties apply. Message us on WhatsApp to arrange an international order.

To maintain its beauty, keep your framed silk art away from direct sunlight and humidity. Dust it gently using a soft cloth.

We offer replacements if the incorrect product is delivered or the product arrives damaged. Please contact us within 7 days of delivery with photos, and we will sort it out.

You can reach us via email at support@silkenframe.com or +91 962 962 8679