Terms of Service

Effective Date: April 30, 2025

Welcome to SilkenFrame.com! By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before proceeding.

1. Acceptance of Terms

By visiting SilkenFrame.com or purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms of Service. If you do not agree, please do not use our website.

2. Use of Our Website

  • Provide accurate and truthful information when creating an account or placing an order.
  • Refrain from engaging in any illegal, fraudulent, or unauthorized activities.
  • Respect all copyright, trademark, and intellectual property rights related to our content, designs, and products.

We reserve the right to terminate access to our website if you violate these terms.

3. Product Orders and Payments

  • All orders are subject to availability.
  • Prices, product descriptions, and offers may change without notice.
  • Payments must be made through our approved payment gateways. We do not store your payment information directly.
  • In case of order discrepancies, we will notify you promptly.

4. Customization and Design Requests

  • You confirm that your design instructions are clear and accurate.
  • SilkenFrame.com reserves the right to refuse designs that violate intellectual property rights, are offensive, or conflict with our brand values.
  • Customized orders are non-refundable unless defective or damaged.

5. Shipping and Delivery

  • We aim to deliver your orders promptly, but delivery timelines may vary.
  • Shipping charges, if applicable, will be displayed at checkout.
  • We are not responsible for delays caused by courier services or unforeseen circumstances.

6. Returns and Refunds

  • Returns are accepted only for defective, damaged, or incorrect items.
  • Custom-designed or personalized orders are non-refundable unless damaged.
  • To initiate a return, please contact us at +91 962 962 8679 within 7 days of receiving your order.

7. Intellectual Property

All content on SilkenFrame.com, including images, designs, logos, and text, is owned by SilkenFrame and protected under copyright and trademark laws. Unauthorized use, reproduction, or distribution is strictly prohibited.

8. User Accounts

  • You are responsible for maintaining the confidentiality of your login details.
  • Any activities conducted through your account are your responsibility.
  • Notify us immediately if you suspect unauthorized access to your account.

9. Limitation of Liability

SilkenFrame.com is not liable for indirect, incidental, or consequential damages resulting from the use of our website or products.

10. Privacy Policy

By using SilkenFrame.com, you agree to our Privacy Policy, which outlines how we collect, use, and protect your data.

11. Changes to These Terms

We reserve the right to modify these Terms of Service at any time. Any changes will be posted on this page with the updated effective date.

12. Governing Law

These Terms of Service are governed by the laws of Kanchipuram, Tamil Nadu Jurisdiction. Any disputes shall be resolved in accordance with these laws.

13. Contact Us

If you have any questions about these Terms of Service, please contact us at:

SilkenFrame

Email: support@silkenframe.com

Phone: +91 962 962 8679